Privacy Policy

Cornerstone Remodeling respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, submit a form, communicate with us, or use any of our related services.

This policy applies to information collected through cornerstoneremodelingpros.com , as well as information provided through telephone calls, text messages, emails, online advertisements, and estimate-request forms.

By accessing our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Definitions

Personal Information

Information that identifies, relates to, describes, or could reasonably be associated with an individual, such as a name, email address, telephone number, service address, or IP address.

Usage Information

Information collected automatically when someone interacts with our website, including pages viewed, approximate location, browser type, device type, referral source, and time spent on the website.

Cookies

Small files or similar technologies placed on a device to support website functionality, remember preferences, measure performance, and understand website activity.

Services

Our website, estimate-request process, remodeling consultations, communications, advertising, and related business activities.

2. Information We Collect

Depending on how you interact with Cornerstone Remodeling, we may collect the following information:

• Your name
• Your email address
• Your telephone number
• Your property or project address
• Information about your remodeling or home-improvement project
• Photographs, measurements, or project details you provide
• Your preferred method and time of contact
• Messages, questions, and other communications sent to us
• IP address, browser type, device type, and operating system
• Website activity, including pages visited and referral source
• Advertising and campaign interaction information

We collect information directly from you when you complete a form, request an estimate, call or text us, send an email, or otherwise communicate with our team.

Certain technical and usage information may also be collected automatically through cookies and similar website technologies.

3. How We Use Your Information

We may use collected information to:

• Respond to questions and estimate requests
• Schedule consultations, appointments, and project visits
• Prepare estimates, proposals, and project recommendations
• Provide remodeling and home-improvement services
• Communicate about an existing or potential project
• Send appointment confirmations and service-related updates
• Improve our website and customer experience
• Measure website performance and marketing effectiveness
• Prevent fraud, misuse, or security incidents
• Maintain necessary business records
• Comply with legal, regulatory, and contractual obligations
• Protect our rights, property, customers, and business operations

4. Email, Telephone, and Text Communications

When you provide your contact information and request that we contact you, we may communicate with you by telephone, email, or text message regarding your inquiry, estimate, appointment, or project.

With your separate consent where required, we may also send occasional promotional messages, service announcements, or special offers. Consent to receive marketing communications is not a condition of purchasing our services.

Opting out of promotional communications will not prevent us from sending necessary messages related to an active estimate, scheduled appointment, customer request, transaction, or ongoing project.

5. Cookies and Tracking Technologies

We may use cookies and similar website technologies to:

• Operate essential website features
• Remember visitor preferences
• Understand how visitors use our website
• Measure website performance
• Improve page content and user experience
• Identify and reduce technical or security problems

Essential Cookies

These cookies support important website features, security, navigation, and form functionality.

Analytics Cookies

These cookies help us understand website traffic, page performance, and how visitors interact with our content.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.

6. How Information May Be Disclosed

Cornerstone Remodeling does not sell personal information for money.

We may disclose limited information to trusted companies that perform necessary services on our behalf, including:

• Website hosting and maintenance providers
• Customer relationship management and form providers
• Email, telephone, and text-message service providers

These providers may access information only as reasonably necessary to perform services for us or fulfill your request, subject to their own legal and contractual responsibilities.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a valid legal request, protect a person’s safety, investigate fraud, enforce an agreement, or protect Cornerstone Remodeling’s legal rights and property.

If our business or assets are reorganized, merged, sold, or transferred, information may be included as part of that transaction, subject to applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain customer and project records, meet legal or accounting obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information, the nature of the customer relationship, and applicable legal or business requirements.

8. Your Privacy Choices

Depending on applicable law and the nature of your request, you may ask us to:

• Provide information about the personal information we maintain
• Correct inaccurate or outdated contact information
• Delete certain personal information
• Stop sending promotional emails or text messages
• Update your communication preferences
• Withdraw consent where processing is based on consent

We may need to verify your identity before processing certain requests. We may also retain information when necessary to comply with legal obligations, complete a requested transaction, maintain project or warranty records, prevent fraud, or protect legal rights.

Promotional emails may include an unsubscribe link. Promotional text messages may be stopped by replying STOP.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media pages, map services, or other platforms that we do not operate.

Cornerstone Remodeling is not responsible for the privacy, security, or content practices of third-party services. We encourage you to review their privacy policies before providing information.

10. Children's Privacy

Our website and services are intended for homeowners and other adults seeking remodeling or home-improvement services. They are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure. You should use care when submitting information electronically.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of our website after an update indicates your acknowledgment of the revised policy.

13. Contact Cornerstone Remodeling

Contact us with questions, privacy requests, communication preferences, or concerns related to this Privacy Policy.